Duo Security Product Content
Cybersecurity, Simplified
In a technology-led world, cybersecurity is key. Duo Security by Cisco helps companies secure their data quickly and easily.
Structured Content Brings Order to Chaos
“Cybersecurity is so simple and easy to understand!” …said no one, ever, until Duo came along. Duo’s website is critical in delivering the company’s streamlined approach and approachable brand, and the site’s content follows suit. Our product content follows a logical, repeatable structure, and utilizes multiple mediums — such as video, imagery, customer quotes, and more — creating a user experience that’s simultaneously streamlined and personal.
Creative Storytelling
Cybersecurity is filled with buzzwords that trickle from industry influencers down to our customers. As experts, it’s our job to make these concepts to clear to users. Duo’s product content employs creative ways of visually explaining ideas like zero trust to a learning audience.
In-Context Navigation
Duo’s product content provides users with important in-content next steps. On each page, large, clear calls-to-action are paired with important related content that’s supported by visual cues, to help users easily take the next step in their buying journey.
Thinking Like Our Users
Duo’s product content anticipates next steps for users researching cybersecurity. Our research shows that customers want more than one proof-point before they jump into a major financial decision, so in addition to advertising Duo’s free trial, the site directs users to related compelling content based on where they are in their research journey.
Content Managers Are Users Too!
A thoughtful, repeatable content strategy utilizes global components within Duo’s content management system. Structured templates ensure any content manager can easily create and update content quickly, without building an entire page from scratch.
Content Is a Team Effort
Clear information architecture and content hierarchy guide the content creation process from beginning to end. With clear goals, writers, designers and web developers are on the same page from the start, making teamwork easy and ensuring high-caliber output.
Key Services Provided:
Web Strategy and Roadmap Management
Worked with a team of writers, designers and developers to create a goal-oriented roadmap for duo.com; oversaw progress, adjustment and maintenance of roadmap.
Content Strategy & Information Architecture
Owned content strategy and information architecture for product content and other key areas of the site; worked with a team of developers to support content creation and maintenance via a content management system.
Copywriting
Worked with subject matter experts to develop copy for product pages, use-case and industry-specific content and high-level customer service information.